Returns:

Unfortunately, we do not offer free returns on Reuseme products, but it is still possible to return them at your own expense.

Warranty:

The same warranty applies as for our new bags, which is 2 years. It is not possible to make a claim for ordinary wear and tear.

SHIPPING

At Adax we strive to offer our customers the best service possible.

Adax therefore offer free shipping on all orders within EU over 200 EUR. Are you a customer from Denmark we offer free shipping on ordres over 499DKK.

Price examples for shipping:

Germany, Sweden, Belgium, Netherlands, Austria, Norway: 8 EUR - Free shipping over 200 EUR

Finland, France, Italy, Ireland, Poland, Slovakia, Spain: 15 EUR - Free shipping over 200 EUR

Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovenia: 20 EUR - Free shipping over 200 EUR

United Kingdom, Switzerland, Iceland, Turkey: 15 EUR - Free shipping over 250 EUR

North America: 20 EUR - Free shipping over 300 EUR

Central America: 35 EUR - Free shipping over 350 EUR

South America: 40 EUR - Free shipping over 350 EUR

Asia: 40 EUR - Free shipping over 350 EUR

DELIVERY TIME

At Adax official webshop we deliver your package with the best possible option for your country. This could be GLS, UPS, DHL etc.

All orders are shipped from our warehouse in Denmark within 1-3 weekdays from order placement. Orders placed on a Friday after 11.00 AM will be shipped the following weekday. If the delivery time is estimated to be longer, we will contact you immediately by e-mail. You are then entitled to cancel your order. In a busy everyday life it can be a challenge to be home within the hours for package delivery. Therefore it is completely up to you to decide whether you want the package delivered to your home address or at your work. All packages will be shipped with a trusted shipping company which guarantee safe delivery straight to an address of your choosing.

Information regarding delivery time for your country:

Austria, Belgium, France, Germany, Luxembourg, The Netherlands and The United Kingdom: 2-3 days

Norway and Sweden: 2-5 days

Finland, Ireland, Italy, Poland and Switzerland: 3-5 days

Greece, Portugal and Spain: 4-5 days

Iceland: 4-9 days

*The shipping time is the estimated time from when the package leaves our warehouse in Denmark until it reaches its destination.